CRG Mystery Shopping

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About Us
Services

Customer Experience Measurement
Customer Satisfaction Measurement
Continuous Improvement Plans

Business Model
Project Profiles
Our Management Team

Services

Measuring customer satisfaction is one thing - surpassing it is another.

CRG Mystery Shopping helps you do both.

Consumers have more choices today than ever before.

So what makes them choose one brand over another?

CRG Mystery Shopping finds the answer to your questions and provides you with solutions so your brand is the first choice for consumers.

Each and every time

Our network of tens of thousands of experienced mystery shoppers spans all of Canada and our international affiliations ensure global coverage. These alliances with qualified associate firms allow us to provide mystery shopping services to any company, anytime and anywhere in the world.